Hi, Now my funds around 45k is in Defi wallet and not able to send to my account. it is showing “Cash out failed. There is a recharge order to be Approved”. When i reached out to customer service they are not responding.

Can you help me in recovering the money back? or any steps to recover?

Please let me know who is going to approve the cash out requested amount? Is there any gas charges or taxes? It is really frustrating..!!!

Any Help is Highly Appreciated..!!!

Thank You

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